Politique d’expédition

Shipping Policy

Shipping Providers

At Amarante, we prioritize delivering your orders swiftly and securely. To ensure the best service, we partner with DHL and Servientrega for all our shipping needs. The choice of the shipping provider will be based on your location and the availability of services.

Shipping Times

Shipping times are entirely dependent on our partners, DHL and Servientrega. During the checkout process, you will be provided with an estimated delivery time based on your selected shipping method and destination. Please note that these times are calculated in real-time and reflect the most accurate delivery windows available.

Shipping Rates

Shipping rates are calculated at checkout, considering the size, weight, and destination of your order. This ensures you receive the most accurate and fair shipping cost based on current rates provided by DHL and Servientrega.

Order Processing

Orders are typically processed within 1-2 business days. Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.

International Shipping

We offer international shipping to many countries. During checkout, you will be informed of the available shipping options and estimated delivery times for your location.

Tracking Your Order

After your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the respective carrier’s website.

Shipping Issues

If you encounter any issues with your shipment, such as delays or lost packages, please contact our customer service team. We will work closely with DHL or Servientrega to resolve the matter promptly.

Contact Us

If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team at informacion.amarante@gmail.com.

Thank you for choosing Amarante. We are committed to providing you with the best shopping experience.